Preliminary Information Form

PRE-INFORMATION FORM

This Pre-Information Form has been prepared to inform the consumer about the seller, product, price, payment, delivery, right of withdrawal, and complaint channels before placing an order via yazsanat.com.

1. Seller information

Seller: Yusuf Özcan Sole Proprietorship
Brand: Yaz Vintage
Authorized: Yusuf Özcan
Address: Halide Edip Adıvar Caddesi No: 72/A, Şişli, İstanbul 34382, Turkey
Phone: +90 535 333 10 81
E-mail: info@yazsanat.com
Tax Office: Şişli Tax Office
Tax ID Number: 56071412624
Website: yazsanat.com

2. Main characteristics of the products

The name, quantity, selling price, condition, dimensions, and known main characteristics of the ordered product are shown on the product page, in the cart, and on the payment screen.

A significant portion of the products offered for sale by Yaz Vintage are vintage, second-hand, or period items. These products may have patina, scratches, wear, color differences, minor deformations, old repairs, or material aging due to their age and usage history.

Significant condition characteristics known by the seller are indicated as much as possible in the product descriptions and images. Traces of age and use explicitly shown in the product description or images do not, by themselves, mean that the product is defective. The consumer's legal rights regarding defective goods are reserved.

3. Selling price and additional costs

The selling prices of the products are shown in Turkish Liras and include VAT unless otherwise explicitly stated.

The consumer will pay:

Product price,
Shipping or special delivery fee,
Discount, if any,
Taxes,
Total order amount

are shown in the cart and on the payment screen before the order is completed.

No additional costs are subsequently requested from the consumer if not previously informed.

4. Payment

Payment is made using one of the bank or credit card options, and other methods if available, presented on the payment screen.

Card payments are processed through an authorized payment institution. Yaz Vintage does not directly store full bank or credit card information.

An order is considered received upon successful completion of payment and the order reaching the seller's system.

5. Delivery

The order is shipped to the delivery address provided by the consumer.

General delivery times:

Products suitable for standard cargo: usually 3–5 business days
Medium-sized products: usually 3–7 business days
Large and special transport products: usually 3–10 business days

The duration may vary due to preparation, special packaging, cargo density, delivery address, or force majeure. In any case, unless otherwise agreed, the product will be delivered within the maximum legal period.

For furniture, large mirrors, armchairs, cabinets, floor lamps, glass, heavy or bulky products, the delivery method may be planned by contacting the consumer. Some deliveries within Istanbul may be made by the seller or a special transport service.

The consumer is responsible for the accuracy of the delivery address and phone information and for checking that the building entrance, door, stairs, and elevator conditions are suitable for the product in the case of large items.

6. Right of withdrawal

The consumer may withdraw from the contract within 14 days from the date of receiving the product, without stating any reason and without paying any penalty.

The withdrawal notification can be sent through one of the following channels:

E-mail: info@yazsanat.com
Phone: +90 535 333 10 81
Postal address: Halide Edip Adıvar Caddesi No: 72/A, Şişli, İstanbul 34382, Turkey

It is recommended that the withdrawal notification be clear and understandable, and include the order number, the consumer's full name, and the details of the product to be returned.

The consumer is obliged to return the product within the period specified in the legislation from the date of the withdrawal notification.

7. Return method and costs

The return or collection method to be used after a withdrawal request will be communicated to the consumer by Yaz Vintage.

The return shipping method must be coordinated with the seller in advance. Especially large, heavy, glass, or products requiring special transport should not be sent by standard cargo without the seller's knowledge.

If the right of withdrawal is exercised in accordance with the procedure, no return shipping cost will be requested from the consumer. The retrieval of large or special transport products will be planned with the seller.

The consumer must preserve the product and any accessories in the condition in which they were received and prepare them in a way that prevents damage during transport. The consumer may be responsible for a decrease in value resulting from use beyond what is necessary to inspect the characteristics and functioning of the product.

8. Refund

The seller shall, within the legal period from the date the withdrawal notification is received, refund the payments collected from the consumer that need to be reimbursed, using the payment instrument used by the consumer during purchase, without charging any cost to the consumer.

Due to the processing times of the bank or payment institution, it may take additional time for the amount to be reflected in the consumer's account.

9. Cases where the right of withdrawal cannot be exercised

The right of withdrawal cannot be exercised for products and transactions exempted from the right of withdrawal in the current legislation.

Products customized according to the consumer's special request, whose size has been altered, which have undergone special restoration, or which have been made specific to the consumer, may fall outside the scope of the right of withdrawal if the legal conditions are met.

The mere fact that a standard second-hand or vintage product is second-hand does not, by itself, negate the right of withdrawal.

10. Damaged or non-conforming delivery

If the product arrives damaged during transport, is delivered incomplete, is different from what was ordered, or has a significant defect not specified in the descriptions, the consumer must notify the seller as soon as possible with a photo or video.

The consumer's elective rights and other legal rights regarding defective goods are reserved.

11. Complaint and application channels

The consumer can convey demands and complaints to the seller through the following communication channels:

E-mail: info@yazsanat.com
Phone: +90 535 333 10 81

If the dispute cannot be resolved, the consumer may apply to the Consumer Arbitration Committee or the Consumer Court in their place of residence or where the transaction took place, depending on the dispute value.