Distance Sales Agreement

DISTANCE SALES AGREEMENT

1. Parties

1.1. Seller

Seller: Yusuf Özcan Sole Proprietorship
Brand: Yaz Vintage
Authorized Representative: Yusuf Özcan
Address: Halide Edip Adıvar Caddesi No: 72/A, Şişli, Istanbul 34382, Turkey
Phone: +90 535 333 10 81
Email: info@yazsanat.com
Tax Office: Şişli Tax Office
Tax Identification Number: 56071412624
Website: yazsanat.com

1.2. Buyer

The Buyer is the consumer who enters their name, surname, contact, billing, and delivery information when placing an order via yazsanat.com.

The information provided by the Buyer during the order is an integral part of this agreement.

2. Subject of the Agreement

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the product ordered by the Buyer electronically through the Seller's website yazsanat.com.

This agreement is subject to the provisions of the Law on Consumer Protection No. 6502 and the Distance Contracts Regulation.

3. Formation of the Agreement

Before completing the payment process, the Buyer accepts that they have reviewed the following:

  • Basic features of the product,
  • Sale price,
  • Shipping or delivery fee,
  • Total order amount,
  • Payment method,
  • Delivery conditions,
  • Right of withdrawal,
  • Seller information,
  • Preliminary Information Form.

The agreement is formed electronically when the Buyer approves the order in a way that incurs a payment obligation and the payment is successfully completed.

4. Product and Price of the Order

The following details of the product subject to the order are displayed on the product page, in the cart, on the payment screen, and in the order confirmation:

  • Name,
  • Quantity,
  • Size,
  • Condition,
  • Basic features,
  • Unit sale price,
  • Taxes,
  • Shipping or delivery fee,
  • Discounts,
  • Total order amount.

The information on the payment screen and order confirmation is an integral part of this agreement.

Product prices include VAT unless otherwise stated.

5. Nature of Vintage and Second-Hand Products

A significant portion of the products offered for sale are vintage, second-hand, or period items.

These products may have the following due to age and prior use:

  • Patina,
  • Scratches,
  • Wear,
  • Color variations,
  • Minor deformations,
  • Old repairs,
  • Material aging,
  • Manufacturing variations.

Known significant condition characteristics are indicated as much as possible in the product descriptions and images.

Age and use marks clearly shown in the product description or images do not constitute a defect on their own. However, the Buyer's legal rights regarding defective goods are reserved.

For second-hand products, the Seller's liability for defective goods cannot be less than one year from the date of delivery, except in cases where the Buyer purchased the product knowing it was defective.

6. Payment

The Buyer pays the order amount using one of the payment methods offered on the payment screen.

Card payments are processed through authorized payment institutions and banks. The Seller does not directly store full bank or credit card information.

If the payment is not approved by the bank or payment institution, the order is not considered complete.

7. Delivery

The order is shipped to the delivery address provided by the Buyer.

General delivery times are:

  • Products suitable for standard cargo: usually 3–5 business days
  • Medium-sized products: usually 3–7 business days
  • Large and special transport products: usually 3–10 business days

The delivery method and date for furniture, large mirrors, armchairs, cabinets, floor lamps, glass, heavy, or bulky items may be planned by contacting the Buyer.

Some deliveries within Istanbul may be made by the Seller or through a special transport service.

Unless otherwise agreed, the Seller delivers the product within the legal maximum delivery period. If delivery becomes impossible, the Buyer is informed, and the collected amounts are refunded in accordance with the regulations.

8. Delivery Address and Transport Conditions

The Buyer is responsible for the accuracy and completeness of the following:

  • Delivery address,
  • Phone number,
  • Address description.

For large products, the Buyer must check the suitability of doors, stairs, elevators, building entrances, and the transport route for the product before purchasing.

Additional transport costs arising from incorrect address, unavailability, or unsuitable building conditions caused by the Buyer may be charged to the Buyer.

9. Inspection During Delivery

The Buyer is advised to inspect the packaging and the product upon delivery.

In case of visible damage to the packaging or the product:

  • A report should be drawn up by the delivery personnel,
  • Photos or videos of the product and packaging should be taken,
  • The situation should be reported to the Seller as soon as possible.

The absence of a report does not automatically eliminate the Buyer's legal rights; however, it may make the assessment of transport damage more difficult.

10. Right of Withdrawal

The Buyer may withdraw from the agreement within 14 days from the date of delivery of the product, without giving any reason and without paying any penalty.

The right of withdrawal can also be exercised during the period from the formation of the agreement until the delivery of the product.

Notification of withdrawal can be made through one of the following channels:

Email: info@yazsanat.com
Phone: +90 535 333 10 81
Postal address: Halide Edip Adıvar Caddesi No: 72/A, Şişli, Istanbul 34382, Turkey

It is recommended that the withdrawal notification includes the order number, the Buyer's full name, and information about the product to be returned.

11. Exercise of the Right of Withdrawal

The Buyer is obliged to return the product within the period specified in the legislation from the date of notifying the Seller of their withdrawal.

The Seller refunds the collected amounts that need to be returned to the Buyer within the legal period from the date the withdrawal notification reaches them.

The refund is made in accordance with the payment method used by the Buyer at the time of purchase and without charging any costs to the Buyer.

12. Return Shipment

The return method will be communicated to the Buyer by the Seller after the withdrawal notification.

The return of large, heavy, glass, fragile, or special transport products must be coordinated with the Seller in advance.

The product must be prepared in a way that prevents damage during transport.

If the carrier specified by the Seller in the preliminary information is used, no return cost can be demanded from the consumer. If no return carrier is specified in the preliminary information, no return cost can be charged to the consumer.

13. Loss of Value

The Buyer may examine the product to the extent necessary to understand its nature, characteristics, and functioning.

The Buyer may be responsible for any loss of value resulting from using the product beyond this limit, damaging it, returning it incomplete, or failing to exercise due care.

14. Exceptions to the Right of Withdrawal

According to the current legislation, the main situations where the right of withdrawal cannot be exercised are:

  • Products personalized according to the Buyer's special requests,
  • Products whose size or structure has been specially altered for the Buyer,
  • Products for which special restoration or production has been applied for the Buyer,
  • Other goods and services excluded from the right of withdrawal by legislation.

The fact that a product is merely vintage or second-hand does not, by itself, negate the right of withdrawal.

15. Defective Goods

The Buyer's rights arising from Law No. 6502 are reserved if the product is:

  • Different from what was ordered,
  • Carries a significant defect not stated in the description,
  • Arrives damaged during transport,
  • Does not possess its essential characteristics,
  • Delivered incomplete.

According to legal conditions, the Buyer may exercise one of the following rights:

  • Rescind the contract,
  • Demand a discount from the price,
  • Demand free repair,
  • If possible, demand replacement with a non-defective equivalent.

16. Stock and Inability to Fulfill Order

Most vintage products are unique items.

The Seller may be unable to fulfill the order if the product is:

  • Sold simultaneously on another sales channel,
  • Subject to a stock error,
  • Becomes unsuitable for delivery,
  • Appears in incorrect stock due to a technical error.

In such cases, the Buyer is informed, and the collected amount is refunded in accordance with the regulations.

17. Force Majeure

Natural disaster, war, epidemic, strike, transport disruption, decision by public authorities, infrastructure failure, or similar events beyond the parties' control are considered force majeure.

In case of inability to fulfill obligations due to force majeure, the parties shall inform each other.

If the force majeure continues for a long time or makes delivery impossible, the Buyer may cancel the order, and the collected amounts will be refunded.

18. Personal Data

The Buyer's personal data is processed for the purposes of order execution, payment, invoicing, delivery, customer service, and fulfillment of legal obligations.

Details regarding the processing of personal data are explained in the Privacy Policy and KVKK Illumination Text.

19. Notifications and Evidence

Email correspondence, order records, payment records, delivery records, and electronic system records between the parties may be used as evidence in disputes to the extent legally valid.

20. Resolution of Disputes

In case of a dispute, the Buyer may:

  • Contact the Seller,
  • Apply to the Consumer Arbitration Committee according to the dispute value,
  • Apply to the Consumer Court.

The application can be made at the Buyer's place of residence or where the transaction took place.

21. Effectiveness

This agreement comes into effect when the Buyer approves the order electronically and the payment is completed.

The Buyer accepts that they have read, understood, and that the order incurs a payment obligation before placing the order, both this agreement and the Preliminary Information Form.

Last updated: August 3, 2026